Packaging & Shipping

Sustainability and uncompromising quality are not only important to us when it comes to seafood, which is why we only send our specialties in highly efficient thermally insulated recycling boxes with GO! Express & Logistics, the most reliable express shipping in Europe. Our shipping - environmentally friendly packaging & perfectly cooled.

Our promise of freshness

Quality & freshness are important to us

The products at HONEST CATCH are selected and carefully packaged by trained eyes. Our logistics team in Langenpreising near Munich puts a lot of effort into picking your order and ensures that what should be frozen arrives to you frozen.

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Our climatic zones

If you order products in different physical states (frozen, chilled & dry goods), we can use our innovative packaging method in different climate zones to ensure that, for example, the fresh Bavarian shrimps are chilled, the octopus arms are frozen and the wine and pasta arrive dry and whole.

About the packaging materials & how to recycle them

Sustainability is not just important to us when it comes to seafood. In addition to guaranteeing that our products will reach you undamaged, we pay particular attention to the sustainability of our shipping packaging. Instead of standard Styrofoam, we opted for corrugated cardboard material.

  • The corrugated cardboard used is an ecological product that is made from recycled waste paper in a resource-saving manner. In order to close the cycle, we ask you to recycle the corrugated cardboard box as waste paper or continue to use it.
  • Highly efficient cooling pads and dry ice are used to ensure closed thermal insulation. The cooling pads, optimized through thermal modeling, ensure that the temperature profile of the contents is maintained. What sounds highly complex is made from a kraft paper-paper fiber mix and can therefore easily be recycled as waste paper.
  • The plastic bags contain our dry ice. When the dry ice is still active, it looks steamy and tempting. However, you must exercise great caution here, as unprotected skin contact can cause cold burns.

FREEZING

Therefore, do not touch the dry ice packs with your bare hands and keep them out of the reach of children and animals. When the dry ice is no longer active, the bags can be recycled in the yellow bag or yellow bin.

Your shipping & pickup options:

This means your package will arrive safely at your home

  • We ship our products within Germany and Austria via 24-hour express shipping with our logistics partner GO! Express & Logistics. You have the opportunity to select a desired delivery date during check-out.
  • If you order for the following day, your order must be received by us by 1 p.m. at the latest in order to ensure delivery within 24 hours.
  • As soon as we have received your order or as soon as your desired delivery date approaches, your order will be carefully packed and handed over to our logistics partner in the evening on the day of delivery.
  • Once this has happened, you will automatically receive a shipping confirmation including a tracking link, which you can use to track the status of your package.
  • On the day of delivery, we ask that you be at home between 8:00 a.m. and 12:00 p.m. to receive your package.
  • If our logistics partner cannot find you, a new delivery will have to be made for a fee.

You can find further information about our shipping and collection options as well as shipping conditions on our Shipping information page.

Do you live near Munich?

Then feel free to use our Click & Collect offer.

This is how you handle the package when it finally gets to you

  • Unpacking: Be careful not to touch the dry ice with your bare hands!
  • Load the freezer chest or let the products thaw for immediate consumption
  • Enjoy
  • Recycle packaging
  • Rate products
  • Refer friends
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This is what our customers say

If you are also satisfied with your order and delivery of the products, please give us feedback, subscribe to our newsletter or recommend us to your circle of friends and family and secure yourself and the referred person a 10 € discount for each successful recommendation.

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